Bitte versuchen Sie es mit einem anderen Browser

Sie verwenden einen veralteten Browser, der nicht mit den Inhalten unserer Website kompatibel ist. Für ein optimales Anzeigeerlebnis führen Sie bitte ein Upgrade auf Microsoft Edge durch oder sehen Sie sich unsere Website in einem anderen Browser an.

Wenn Sie diesen Browser weiterhin verwenden, bleiben Inhalt und Funktionalität eingeschränkt.

University Hospitals Delivers Over $10M in Operational Impact with Intelligent Automation

$10M+Operational impact delivered

75Automated processes

12M+Transactions processed

217K+Hours of capacity added

University Hospitals (UH), a leading healthcare system in Ohio, faced rising administrative workloads and increasing revenue cycle complexity. By expanding its intelligent automation program with Tungsten, UH integrated automation directly with EMR and payer workflows to streamline operational and revenue cycle processes, resulting in faster claims resolution, reduced manual effort, and improved financial performance.

With a strong automation foundation in place, revenue cycle operations have become the largest and fastest-growing area of UH’s program. UH is now using Tungsten TotalAgility to support more advanced, end-to-end workflows, enabling teams to manage higher volumes while maintaining focus on higher-value work.

University Hospital logo
background
“Our partnership with Tungsten spans decades, and the impact continues to grow. We’ve delivered over $10 million in value by automating 75 processes, freeing our teams to focus on complex work and higher-value care.”
Andy Kinnear,
Vice President of Operational Services, University Hospitals
University Hospital logo
background
“We’re excited about TotalAgility’s GenAI capabilities because they’ll help us deliver automation faster, more accurately, and anticipate challenges earlier in the process.”
Robert Duber,
Director, Performance Improvement & Process Automation, University Hospitals
University Hospital logo
background
“TotalAgility lets us move beyond simple task automation and into more holistic, complex workflows that serve our business partners even better.”
Andy Kinnear,
Vice President of Operational Services, University Hospitals

About University Hospitals

University Hospitals is one of the largest and most respected healthcare systems in Northeast Ohio, committed to improving health outcomes through compassionate care, research, and digital innovation.

https://www.uhhospitals.org/

Verwandte Ressourcen

Man on a laptop

Kontaktieren Sie uns

Vernetzen Sie sich mit einem Experten von Tungsten Automation, um mehr über unsere Lösungen zu erfahren.

Woman in meeting

Demo anfordern

Erfahren Sie in einer personalisierten Demoversion aus erster Hand, wie wir Ihnen in Sachen Innovationen und Produktivität unter die Arme greifen und Sie dabei unterstützen können, Ihren Geschäftserfolg voranzutreiben.