How Safran LS reduced manual processing of incoming emails by 70% with AI (FRENCH)
In this webinar, our experts, alongside the IT Project Manager at Safran Landing Systems, explain how the company transformed the management of its 20,000 monthly emails (quotes, orders, follow-ups, and technical requests) through intelligent automation based on Tungsten TotalAgility®.
Result:
- 70% fewer emails processed manually
- Smooth management of requests in five countries and three languages
- Teams refocused on high value-added tasks
- Improved responsiveness and fewer customer follow-ups
In this webinar, you will discover:
- How Safran automated the classification, extraction, and routing of its emails
- Best practices for launching and successfully completing a large-scale automation project
- Key lessons learned from a real-world case study in a demanding international environment
- The operational, financial, and qualitative gains achieved
With the participation of DS Informatique Diffusion, the project integrator.
