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Leading Insurer Achieves 6× Faster Check Processing with TotalAgility

90%of checks matched automatically

6Xfaster end-to-end processing

FullROI achieved in 1.5 years

A leading insurer was struggling with a highly manual check-processing workflow that required teams to re-key payment information multiple times per check. Managing peak volumes added operational complexity and often delayed deposits by a full day. With its accounting platform nearing end of life, the insurer needed a faster, more accurate way to process thousands of checks each month. By partnering with Genus Technologies to move up from Tungsten Capture to TotalAgility, the insurer eliminated manual re-keying, improved scalability during peak periods, and reduced end-to-end processing time from several minutes to under one minute per check.

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"Working with Genus Technologies, we configured TotalAgility to automatically match 90% of paper checks to the correct policies, enabling the team to manage the process efficiently."
Sprecher
Leading Insurer
Genus Technologies Logo
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"We felt confident that TotalAgility would evolve with us and would be easy to maintain in the long term."
Sprecher
Leading Insurer

About Genus Technologies

Genus Technologies is a trusted Tungsten Titanium Partner with more than 25 years of experience delivering intelligent document processing and workflow automation solutions. As Tungsten’s first Certified Move-Up Consultant, Genus specializes in guiding organizations from legacy Capture systems to TotalAgility through structured, low-risk modernization projects.

https://www.genustechnologies.com/

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