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KLM Prepares for Global E-Invoicing Mandates

For more than 20 years, Air France KLM has relied on Tungsten Automation to support its global invoice processing, managing 300,000–400,000 invoices a year across roughly 60 countries.

As e-invoicing mandates expand in markets like Italy and Poland, KLM is exploring new capabilities with Tungsten InvoiceAgility and leveraging Tungsten’s partnership with Sovos for future compliance needs. With such a long partnership, KLM is evaluating how Tungsten can support the next phase of its automation and compliance roadmap.

Key Outcomes

  • 20-year partnership supporting global invoicing across ~60 countries
  • Processes 300,000–400,000 invoices annually with Tungsten Automation
  • Evaluating InvoiceAgility and Sovos to meet expanding e-invoicing mandates

About KLM Royal Dutch Airlines

KLM Royal Dutch Airlines is the national airline of the Netherlands and part of the Air France–KLM Group. With a global network and commitment to innovation and operational excellence, KLM connects destinations worldwide while advancing sustainability across aviation.

https://www.klm.com/

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“We want e-invoicing with full compliancy, and Tungsten’s collaboration with Sovos gives us a strong opportunity to meet mandates in countries like Italy and Poland and include that data in our landscape.”
Paul van Doorn
Business Architect, KLM Royal Dutch Airlines
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“We’ve had a strong relationship with Tungsten for more than 20 years. Their invoicing solution has worked well for KLM as we process 300,000–400,000 invoices a year across nearly 60 countries, and now we’re exploring the next step with Tungsten InvoiceAgility to see what it can bring us.”
Paul van Doorn
Business Architect, KLM Royal Dutch Airlines


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