300,000
RPA-Executed Processes Performed in One Month
40 Million
Document Pages Automatically Analyzed and Classified
5 Million
Cases Successfully Adjudicated Each Year
Serco assists millions of consumers each year through case-management efforts which involve the intake and processing of tens of millions of documents and hundreds of millions of data records. By applying automation at key points, Serco is today able to triage casework components into parts that can be fully or partially automated, separating parts which require more highly skilled knowledge workers. This capability has allowed Serco to drive far greater efficiencies without compromising quality or accuracy.
About Serco
With over 50,000 employees in more than 20 countries across the world, Serco is a global leader in case management services that support vital government programs to enhance the experience and outcomes of consumers. Serco’s integrated approach combines policy expertise, business process excellence, and intelligent automation to help Federal, State and local governments deliver outstanding service to millions of citizens.
Serco.com
Produkte
Kofax RPAKofax CaptureKofax MonitorKofax Process IntelligenceKofax VRS Elite
Fokus
Case ManagementProcess IntelligenceOptical Character Recognition (OCR)Robotic Process Automation (RPA)
Produkte
Tungsten TotalAgility
Die TotalAgility-Plattform für intelligente Automatisierung beschleunigt Geschäftsprozesse mit Document Intelligence, Aufgabenautomatisierung und Prozessorchestrierung.
Tungsten RPA
Mit der Tungsten RPA-Technologie können Sie arbeitsintensive, mehrstufige Aufgaben über Systeme und Datenquellen hinweg ohne Programmieraufwand automatisieren.